Effective Date: Immediately

Welcome to p0p mart (the “Site”). Before using this website or purchasing our products, please carefully read the following Terms of Service (“Terms”). By accessing, browsing, or shopping on this website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use this website.

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1. Scope of Application

These Terms apply to all users of p0p mart (qopmart.com), including but not limited to visitors, suppliers, customers, and merchants.

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2. User Accounts

• To use certain features of the Site or purchase products, you may be required to provide accurate personal information (e.g., name, email, shipping address).
• You are responsible for maintaining the security of your account and any activity under your account.
• If we detect fraudulent, abusive, or unauthorized use of your account, we reserve the right to suspend or terminate your account without notice.

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3. Orders and Payments

• By placing an order on our Site, you confirm that you are legally authorized to purchase the items.
• All orders are subject to availability. We reserve the right to cancel or refuse any order at our discretion.
• Prices for our products are subject to change without notice.
• Payment must be completed before an order is processed and shipped. We accept various payment methods as indicated on our Site.

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4. Shipping & Delivery

• Delivery time includes Processing Time (3-5 days) + Shipping Time (10-15 days).
• Estimated delivery dates depend on the destination and order preparation time.
• Shipping fees vary based on location and order amount. Please refer to our Shipping Policy for details.
• Once your order has shipped, you will receive an email with tracking information.
• Import duties and taxes are the responsibility of the recipient. We are not responsible for any customs charges.

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5. Returns, Refunds & Exchanges

• If you are not satisfied with your purchase, you may request a return or exchange within 7 days of receiving your order by contacting fsfs1666@outlook.com.
• We only accept returns for faulty or damaged items. We do not accept returns for a change of mind or dissatisfaction with blind box selections.
• To be eligible for a return, items must be in original packaging and condition with proof of purchase.
• If a replacement is unavailable, a refund will be issued.
• Return shipping costs are covered only for incorrect or defective items.

For detailed return instructions, refer to our Return & Refund Policy.

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6. Damages & Lost Packages

• If your package arrives with minor damages that can be repaired (e.g., loose parts), we do not offer compensation.
• For significant damages, an unboxing video and photos must be provided as proof to process a return or exchange.
• If your package is marked as “delivered” but not received, please check with your local carrier. We do not cover lost or stolen packages after delivery.

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7. Cancellations & Order Modifications

• Orders can be modified or canceled within 24 hours of placement by contacting fsfs1666@outlook.com.
• Once an order has been shipped, it cannot be modified or canceled.

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8. Intellectual Property

• All content on this website, including text, images, logos, and product descriptions, is the property of p0p mart. Unauthorized use, reproduction, or distribution of any content is prohibited.

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9. Limitation of Liability

• We are not responsible for indirect, incidental, or consequential damages related to the use of our products or services.
• We do not guarantee that our services will be uninterrupted or error-free.

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10. Changes to Terms of Service

• We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website.

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11. Contact Information

For any questions regarding these Terms, please contact us at:
📧 Email: fsfs1666@outlook.com

By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.